What's Included
- Omnichannel WhatsApp & Email
- Manajemen tiket terpusat
- Auto-assignment & prioritas tiket
- SLA tracking & laporan performa
SOFTWARE
Service Desk
Featured
Rusydani on Cloud Ticket Service Desk
Manage customer support tickets via WhatsApp & Email in one dashboard.
#whatsapp
#email
#service desk
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Product Description
RoC Service Desk Ticket is an omnichannel helpdesk solution that unifies WhatsApp and Email communication into a single interface. Your team can receive, manage, and resolve tickets quickly without switching platforms. Includes auto-assignment, ticket prioritization, SLA tracking, and team performance reports.